Purchase Conditions

The user is obliged to be informed about the General Conditions of purchase that we put at your disposal, leaving the owner of the website, exonerated from liability for lack of knowledge of the user thereof.

The user must accept the particular conditions of the service to be able to buy the products.



Information about the products


The descriptions of the products offered in the fruterias-labotiga.com are made based on the information and documentation provided by the suppliers.


The photographs, graphic or iconographic representations and videos related to the products in the fruterias-labotiga.com are intended to provide the most guidance information.


In the event that, due to circumstances of force majeure, the product is not available after the purchase has been made, the user will be informed by email of the total or, if applicable, partial cancellation of the order. The partial cancellation of the order does not give the right to cancel the entire order, without prejudice to the exercise of the right of withdrawal corresponding to the Member in accordance with the provisions of these General Conditions.


Prices of the products


The prices of the products offered through the Website include any other applicable taxes and are subject to VAT. For the purchases made from Canaria, Ceuta and Melilla the prices are net. Prices may be modified at any time. The prices do not include the shipping costs of the products. These are detailed in the payment process and must be accepted by the user at the time of requesting the order.


The owner reserves the right to modify their prices at any time. The products will be billed at the price in effect at the time of order registration.


Purchase of products and formalization of orders


The email will be sent to the user, within … hours after receiving the order, an email acknowledgment of receipt and confirmation of the purchase made. The contract will be understood as formalized at the time of receipt of the payment of the price by the owner.

The purchase of products through fruterias-labotiga.com is done following the procedure established in the “buy” section.

Orders are managed by order of entry of requests and shipments are made daily.


For purchases over € 50: € 0 of shipping costs


Shipping form

Price: € 4.66 + VAT (€ 6.00 VAT INCLUDED)

Delivery time: 24-48 hours

In case of absence, you will receive an SMS with the number of the expedit and the telephone number of the nearest agency to determine a second delivery at your home at no cost or pick it up at your nearest agency.


Payment of the products


The payment of the price and shipping costs of the products purchased through fruterias-labotiga.com, is done at the time of sending the customer’s email by the owner of an email acknowledgment of receipt and confirmation of purchase done.


The customer must make the payment by credit or debit card Visa, Mastercard or through the PayPal system. The card with which the payment is made must have as a issuing financial entity a Spanish bank or savings bank or a subsidiary or financial entity branch of a foreign financial entity with an establishment in Spain.


The owner has the security measures commercially available in the sector. Also, the payment process works on a secure server using the SSL (Secure Socket Layer) protocol.


Once the purchase process is finished, an electronic document is generated in which the contract is formalized and the client can print.


Return of products


a) Right of withdrawal
If you are not satisfied with your purchase you can return it within 14 calendar days from the day you receive the products. For this we only ask you to notify us in writing by sending an email to info@fruterias-labotiga.com indicating the necessary information to locate the purchase. For our part, the moment we receive your mail, we will communicate, by email, the receipt of the same, indicating the process to follow.


To comply with the return period, the communication regarding the return of the purchase must be sent before the corresponding deadline expires.

b) Return of defective products
The customer will be entitled to reimbursement of the price of defective products or products delivered if they do not correspond to the order made by the customer.


In these cases, the return to the owner of the products must be made by the customer through the following procedure:

The client shall not be responsible for the return costs of said products.


Provided the client has followed the established procedure, the requirements established in these General Conditions have been met, the price paid for the returned products that are defective or that do not correspond to the product order made by the customer will be refunded.


d) Guarantee of the products purchased
The products have the legal guarantee for lack of conformity of the same from the date of delivery and in accordance with the provisions of the implementing regulations.


To make use of the guarantee, it is essential to keep the proof of purchase and the delivery note of the products.


The client can exercise the guarantee of a product according to the current regulations on consumer products warranty.



Modification of the General Conditions


The owner reserves the right to modify, at any time and without prior notice, the presentation and configuration of fruterias-labotiga.com, as well as the General Conditions and Privacy Policy. Customers should carefully read these General Conditions each time they access fruterias-labotiga.com. In any case, the acceptance of the General Conditions will be a previous and indispensable step to the hiring of any product through fruterias-labotiga.com


Communications between the owner and the client


All communications between the owner and the customer relating to these General Conditions or the acquisition of the products through fruterias-labotiga.com, will be made in writing.


Applicable law and jurisdiction


These General Conditions are governed by Spanish law.


In case of dispute or disagreement arising from the purchase of products through fruterias-labotiga.com and / or the present General Conditions and for the resolution of any conflicts, the parties agree to submit, at their own free will, and with renounce any other jurisdiction or jurisdiction to which they may be entitled, to the courts and tribunals of the city corresponding to the client’s domicile.

This post is also available in: Spanish Catalan